Brand Casino respects your privacy and is committed to protecting the personal data you share with us. This policy explains what we collect, why, how it’s stored, who can access it, and the rights you have. Replace this placeholder text with the policy reviewed by your operator’s privacy counsel before going live.
What we collect
- Identification data (name, date of birth, address, government ID) — required by anti-money-laundering rules.
- Contact data (email, phone number) — for account communication and support.
- Financial data (payment method, transaction history) — to process deposits and withdrawals.
- Technical data (IP address, device info, browser) — for fraud prevention and service quality.
- Gameplay data (bets, wins, losses, session times) — to power your account history and our responsible-gambling tools.
Why we use it
We process personal data to operate your account, comply with anti-money-laundering and anti-fraud regulations, deliver responsible-gambling protections and improve our service. We never sell your personal data to third parties.
Cookies and tracking
We use first-party cookies for session management, anti-fraud, and player preferences. Third-party cookies — when present — are limited to analytics tooling and are listed in the cookie banner. You can refuse non-essential cookies without losing access to the service.
Who can access your data
- Authorised Brand Casino staff on a need-to-know basis.
- Payment service providers (only for the data needed to process your transaction).
- Game studios (only anonymised gameplay data needed to operate their games).
- Regulators and law enforcement, where legally required.
Your rights
You can request access to, correction of or deletion of your personal data at any time by contacting support. We will respond within the timeframe required by the applicable privacy law (typically 30 days). Some data must be retained for regulatory reasons even after account closure.
Data security
Personal data is encrypted at rest and in transit, segregated by classification, and access-logged. We undergo independent security audits at least annually.
Last updated: replace with publication date.